JSM 24/7 Emergency Services

Joe was excellent. Came within an hour when we called at night with a leak in our basement, quickly found and fixed the problem. He and his guys were fast and clean. Then separately got us a new water heater, also an easy process. Overall great guy too, will definitely use again if we ever have another issue.

My experience with JSM 24/7 was beyond superb!! We had our radiator pressure valve spring a leak in the middle of the night on new years while we were out of town and literally flood from the top floor down to the basement. When we called to try and find anyone who was available, no one was available to come for over an hour and half! jSM 24/7 Emergency service caught my eye and true to the company’s name, was available at 2 am. After explaining the situation, Joe’s first instinct was to help us figure out how to stop the flow of water first remotely. Asked for photos of the boiler room setup and informed us of which pipes to shut off, etc. All of this even before we engaged him to come over and do the work. Once he arrived, he quickly assessed the situation, stop the flooding, drain the system and obtained the replacement parts necessary and fixed the problem. And helped shop vac up all of the water from the flooding. The fact that we were able to get this disastrous situation resolved while away on holiday is a testament to JSM 24/7 effectiveness and professionalize.

Trusted professionals,high level of customer service. Doing business with this Company has been fantastic,would recommend Jsm Emergency Services for anyone looking for plumbing and HVAC needs. My experience with Joe is that he goes above and beyond to execute everything with zero mess, polite, efficient and explained everything in detail. I had multiple quotes from different companies his prices are fair and his work excellent.I wouldn't hesitate to contact them on the website for any questions big or small . Appreciate all your work and family values Thanks again.

Confidence and grace - that's how Joe moves. That's how Joe does business. He loves - LOVES - putting your problems to bed. Determined, positive, on the planet, really cool, and really smart, JSM is the perfect move no matter the calamity. They solve and they solve with love. My life is forever different after their intervention. Thank you! Hire without hesitation!

I have been very impressed with JSM. They are incredibly friendly and easy to communicate with from the initial phone call to the completion of the job. They arrived quickly as scheduled and worked efficiently to fix the issue. Their work was professional and clean, and I was very satisfied with the results. I highly recommend them to anyone in need of plumbing services!

So unbelievable. Truly ready to spring into action at a moments notice. Others weren’t even pick up their phone. He got the situation immediately, drove 30 miles, identified everything required in order of priority. Made it happen, then even got a crew to clean the flood up knowing I was out of town and no clean up services would come in time. Seriously, was like have a family member come and save me. I could tell within the first 2 or 3 calls that everything was gonna be fine. Stopped flood, got damaged boiler aquastat back on line, replaced busted water heater, and cleaned up. THANK YOU FOR SAVING MY VACATION BU GIVING ME CONFIDENCE EVERYTHING WOULD BE TAKEN CARE OF THE RIGHT WAY!

Joe came to our rescue when our boiler went. It was over the Christmas holidays but he got there fast, fixed the issue and helped with cleanup. Really went above and beyond! Professional, reliable, responsive and great value.

If there were 10 Stars, I would give Joe 10 stars. I cannot tell you how many times this man has bailed me out and literally saved my house from flooding. It was a couple of years ago during one of these bad storms, Joe had just installed a sump pump a few days before the storm. The night of the storm, my entire neighborhood was flooded badly and people couldn’t even drive around. Joe somehow made it to my house after midnight with one of his men and set up the water pumps. Several hours later, my 2 next door neighbors had 6 feet of water destroy their basements including their boilers. My basement damage was minimal thanks to Joe. Tonight, on the eve of Christmas Eve, I had an emergency plumbing issue with ny daughter accidentally breaking off one of the faucet valves. Again after midnight, Joe walked me thru what to do over FaceTime and sure enough I was able to fix the issue. The man didn’t even charge me. He is as honest as can be. He always does the right thing and will go above and beyond by any means necessary. It’s very hard to find honest and hard working people like this any more. Truly a Gem. This is my plumber for life!!